Customer Service Agent - Social Media part time (French) (f/m/d)

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as of now | part time | limited for 1 year 

For your flexibility we offer this job in 95 % mobile working. You can live in Germany and practice this job conveniently from anywhere. We also offer up to 70 days mobile working in foreign countries. 5 % of that time are planned to have trainings or very important team meetings, which would happen onsite. 


YOUR MISSION AS A CUSTOMER SERVICE AGENT SOCIAL MEDIA(F/M/D) AT LILLYDOO

Together with your team colleagues, you create a feel-good atmosphere for our customers and are in close contact with our international Customer Happiness Team. In your daily duties, you will take care of our social media platforms by responding to comments and direct messages from our community. In addition, we are happy to offer you an environment in which you can bring in and implement your ideas. Join us to face these exciting challenges at LILLYDOO!


WHAT WE OFFER

Flexibility and Work-Life-Balance:

  • 30 days vacation
  • Mobile working as you like and up to 70 days mobile working in foreign countries
  • Team Events
  • 1 day charity team event

Personal benefits:

  • Free diaper subscription for parents
  • Free mia subscription, Corporate Benefits Account
  • Optionally: MOBIKO or givve® Lunch
  • Optionally: givve® credit card or Fitness First™ membership subsidy (after probationary period)
  • Company pension (20% employer contribution)
  • Relocation assistance and Visa support

WHAT YOU SHOULD BRING

  • Experience in a Customer Service Position / Community Expert Position and with social media
  • Service- and solution-oriented working method
  • Willingness to work on Saturdays and in the afternoon
  • C1/C2 Level in French
  • Good knowledge of English (company language)


WHAT MAKES YOU STAND OUT

  • Additional language skills (Italian, Spanish or Dutch)
  • Experience with the common Microsoft Office Programs
  • Experience with Facebook Business Manager, Instagram and Youtube
  • Experience with platforms such as TrustedShops and TrustPilot

YOU ARE FAMILIAR WITH THESE TERMS

#facebook   #instagram   #youtube #socialmedia

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THAT DISTINGUISHES US

„LILLYDOO is guaranteeing me as a person that I’ll be happy, supported, geographically flexible, and so it’s easy to make parents/customers happy”

Dennis from the Customer Happiness Department


“I have a big, multicultural team to rely on.”

Julie from the Customer Happiness Department



DOCUMENTS

Convince us with your application and tell us in your cover letter, why you are the perfect match for this position! Please submit your documents as pdf files.


YOUR CONTACT AT LILLYDOO

Pia | Senior Talent Acquisition Expert | career@lillydoo.com