(Junior) Customer Care Agent in Teilzeit (w/m/d) (französisch)

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YOUR MISSION AT LILLYDOO 

Making Customers happy is right up your alley?

Become a part of our motivated and innovative Customer Care Team and support your colleagues to make our customers feel super satisfied!
Your responsibilities:


  • You are the first point of contact for our French customers
  • Representing LILLYDOO and our skin-friendly products
  • You help our customers, advise them over the phone, and generally make sure they feel taken care of
  • You handle the requests and wishes of our subscribers autonomously, and are the direct contact person for all of LILLYDOO's new and potential French customers

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YOUR PROFILE

  • A constant readiness to help and empathy. Because you're only happy when our customers are too
  • Perfect spoken and written French is a requirement (C1, C2 Level), as is excellent command of English (Knowledge of German is a plus)
  • Enthusiasm for phone calls and a passion for our brand and products 
  • A professional and friendly demeanor, love of communication and working with customers
  • Reliability and an autonomous, structured way of working
  • A completed course of studies in Business or comparable studies in a customer-oriented field.

We offer this position in part time with 20 hours per week.

The regular working days are Thursdays, Fridays and Saturdays.


Documents: Please send your CV in English.

Let us know, in your personal cover letter (in French) why you are motivated to work in our Customer Care Team!

We very much look forward to receiving your application!


You can find our perks on we.are.lillydoo.com !